Customer Reviews for Oooh

I used it for my trip to Egypt.
They arranged guides and cars locally.
I appreciate their quick response to my requests.

I traveled to Egypt with my sister.
I dislike tours with a guide and only considered personal trips where I can visit my favorite places as much as I want.
The places I wanted to go and things I wanted to do were:
The Great Egyptian Museum
Pyramids
Abu Simbel Temple
Luxor area
Ride in a hot air balloon
Ride a camel
However,
Uber is only available in Cairo,
and there is no place to store suitcases at Cairo airport, so it was very helpful to be able to request arrangements at specific points.
Also, since I found this company online after arranging my flight and hotel, the suggested route was not feasible, but they responded immediately via chat 24/7 (even late at night).
The travel cost is not cheap, but they provided peace of mind and convenience, and they were very flexible on the day of the tour, which made me extremely satisfied.
Mustafa, the Japanese guide in Egypt, was the best! Hany, the local agent, was also good at Japanese and very helpful.
If I have another opportunity, I will use this service again and would recommend this travel company to my friends.

For my first solo trip abroad, I received support for everything from hotel and ticket bookings to taxi arrangements.

Basically, it was very convenient and great that I could just show what was sent to my smartphone for check-in and entry to facilities.

The entry times were just right, and I was able to enjoy the trip with a plan that was not overwhelming.

I remember feeling very excited when I communicated my requests and received the travel plan, especially when I saw the itinerary.

I shared my phone number to be helpful when meeting the driver, but there was a moment of panic when I realized I couldn't communicate over the phone since I don't speak English! However, through the oooh chat and by calling an emergency Japanese-speaking support line, I received prompt and reassuring assistance, which was great.

The sharing of LINE and various phone numbers, as well as the oooh chat, provided many reliable resources, which I believe was one of the factors that allowed me to approach the trip with peace of mind.

Additionally, having a guide accompany me at the beginning of the trip to explain the subway system, how to ride it, and recommend shops was extremely helpful for the rest of my journey!

I contacted them in desperation after being turned away by another agency due to no available accommodations.
Their response was quick and courteous, and they helped me choose a reliable place to stay.

My mother, who loved going on overseas trips with large travel companies, reached her 88th birthday, and since group activities became difficult, I used this service for the first time.
This was my first time taking a personal trip with my family, and I had never heard of this site before, so I was honestly anxious, but I felt it was the perfect service I was looking for in various aspects, so I decided to consult with them.
I booked the flight and hotel separately, and asked them to take care of everything else, including meals.

At first, I was worried because the local travel company introduced to me presented a plan without really listening to my wishes, but through detailed communication afterward, they were able to align it properly with my expectations. Their response was surprisingly quick, and the decision-making process was very fast. The price I was worried about was also reasonable, which was reassuring.

During the trip, especially at the first airport meeting point, being able to communicate with the guide via LINE, which I was familiar with, was quite significant and made things easier.
It seems that the guide is decided daily by this travel company, and when I asked locally whether it would be the same person throughout, the response was something like, "We'll be together tomorrow, but I don't know about the day after." However, in the end, I was glad that we had the same guide from start to finish.

The guide, to be honest, was not fluent in Japanese, and there were times when our conversations didn't match, or even when they explained earnestly, I couldn't catch what they were saying, but they were very kind and considerate of my elderly mother, who had difficulty walking.

It was also interesting that they took us to a popular restaurant in town that we would never go to on a group tour, where there was a line. My mother, who was not used to such places, was a bit confused, but my husband really enjoyed it. I also preferred it much more than having a set menu that was too much to finish. The tea time with Vietnamese dessert and the unusual egg coffee, which I would never have thought of if not suggested, became very good memories.

Everything went smoothly, and I learned about the attractions that are not found in group tours, so if I have another opportunity, I would definitely like to use this service again.

India, which I wanted to visit for many years but couldn't.
I was anxious about traveling alone, but I didn't want to go to unnecessary places, so I searched for how to explore India safely and comfortably in our own way and met Oooh.
It was a very selfish plan, but they organized it well, and I was able to stay in wonderful hotels. I became anxious along the way and made inquiries, but during that time, I was grateful to Mr. Okura for kindly explaining and alleviating my concerns.
The guide and driver were also fun people. Both of them were very kind.
I thought I would like to explore India with them again when I visit next time.
I still can't forget the delicious chai I had in the middle of the night♥️
I definitely want to ask them again next time.
Thank you very much.

Schedule: 4 nights 5 days
Places visited: Jaipur, Agra, Delhi

The main purpose of the trip was to visit the trade fair, but I thought it would have been more helpful to receive suggestions for enjoying meals.
I wanted to be introduced to a system of restaurants and other shops that can be enjoyed during the day and night near the hotel and the trade fair.
In the end, at night, there was nothing to do but sleep, and I felt inconvenienced as there were no convenience stores like in Japan.
What should be improved is that I wanted an explanation of that inconvenience beforehand.

I should have gone when I was feeling well since I had a chronic illness.
Japanese people are not well-versed in religion, so I should have researched beforehand about Buddhism and other religions and their ranks.
I wondered after returning whether Shakyamuni and Buddha mean the same thing or are different.
I thought the curry I bought as a souvenir was powder, but it was confiscated.

Travel to Peru, Bolivia, and Chile

I think we were able to arrange the best schedule among many things we wanted to do across multiple countries.

It would have been fine if the schedule was a bit tighter, but since there were few flights, this was the limit.

I have some dissatisfaction with the hotel grade. I believe there are differences in individual satisfaction levels, so I would have liked that to be handled a bit more carefully.

However, the local support, including that part, was very detailed. I appreciate your flexibility in accommodating our requests and considering our needs.