Customer Reviews for Oooh

I was anxious since it was my first time using the service, but when I arrived at the location, I was surprised to find two people, the guide and the driver. They adjusted the schedule to fit my needs and made suggestions, allowing me to enjoy a very satisfying trip.

I thought that the quality of the driver and guide could greatly change the trip.
I had a feeling that I wanted someone experienced who was familiar with Japanese people, even if they couldn't speak Japanese, so I started with some anxiety due to my initial impression being different from what I had expected. However, driver Hamid was very diligent and treated everything with care and a smile, even though he was my first Japanese guide, and he was a very skilled driver, making me very satisfied.
Additionally, the local guides were very experienced, some could speak Japanese, while others had limited knowledge of the language.
This itinerary involved a lot of long-distance travel by car, and I felt it might have been a bit too packed, so I think it would have been better if we could have communicated more carefully when deciding the itinerary. However, I am grateful that we were able to safely visit the places we wanted to go and had a very enjoyable trip.
Also, there was a reassuring sense that we could always communicate for support during the trip, allowing us to spend our time without any worries.
Thank you for the wonderful trip.

I wasn't particularly decided on where to go or what to do, but after discussing my interests, I received a suggestion for Morocco! It wasn't even on my list of options, but after hearing about it, it sounded so fun that I immediately decided on Morocco!

I am not used to international travel and didn't even know how to buy tickets, but they taught me everything! I was surprised by their incredibly kind and detailed support, almost to the point of being overly helpful!
The fact that there was no cost until the application was also puzzling given how good the service was.

The actual trip was wonderful, and I spent invaluable time in my life! The amount of food was overwhelmingly large, but it was fun to eat a variety of things!
There were stylish towns and great nature, making it a wonderful country to enjoy both.
I was wondering if I would be able to negotiate discounts, but since I had a Japanese guide, I received a lot of help and was able to buy souvenirs satisfactorily!

There were some troubles during the trip, but they responded quickly, and I was very satisfied with the trip itself, so I was able to have a wonderful time until the end.
Thank you, Mr. Okura and Jumi.

What was a bit disappointing was that the local driver was a bit under the weather (sneezing and coughing) from relatively early on, and since it was a closed space, my friend who was accompanying me caught a cold on the last day and fell ill.
It was fortunate that we were just returning on the last day, but my friend was very upset about it. I wished they would have changed the driver if they were feeling unwell.

I was truly satisfied with the attentive service.
I would definitely like to consult again when I go on an overseas trip and would like to recommend it to my friends!

I used this for my solo trip to India.
Basically, free design is possible, and the biggest point is that if you make a request in advance, you can go to the places you want to visit.
In most cases, local guides and tours for solo travelers tend to be twice the price, but it feels like they are set at a lower cost. During this trip, it coincided with the time of the Kumbh Mela, and there was a tragic accident the day before where dozens of people lost their lives at Delhi station. Due to this, our train was delayed for over 12 hours for two consecutive days, and there were sudden changes in destinations. If this had been a typical solo trip, I think it would have been very difficult to cover everything within the set period.
On-site, the guide was flexible in responding to requests like just wanting to take photos. If you want to shop, just tell the local guide, and they will take you to the appropriate places (without being pushy at all, and the prices are market prices, of course, negotiable). The most overpriced and pushy feeling I had during this trip was shopping at several duty-free shops at New Delhi International Airport.

I traveled alone to Morocco. It was my first time traveling alone, and since it was overseas, Morocco felt quite far away, so I was quite anxious. However, I felt very supported by Mr. Okura from the concierge and Ms. Jumi from the local operator, which allowed me to go ahead with my plans. They kindly answered my simple questions that came to mind before the trip.

As for the trip itself, I was able to properly sightsee the places I wanted to visit, such as Chefchaouen, Fez, and the Sahara Desert. The transportation was handled by a local driver. Despite the long hours of driving, he never showed any signs of fatigue and was extremely kind. I had some worries about experiencing dangerous situations, but they provided solid support for me, who couldn't speak English or Arabic properly, and I felt safe the whole time.
The travel was long, but I also have memories of taking breaks to take pictures of the scenery and enjoying coffee. The riads I stayed in were all beautiful and charming, and the food was incredibly delicious.

Not only was I able to visit the classic spots, but I also feel that the simple things like traveling by car, staying in riads, and conversations with the locals became important memories!

I am really glad I went to Morocco.
Thank you very much for this opportunity.

There were some confusions during my first trip to a new place, but the travel suggestions and the quick responses to my questions were very good.

I was very satisfied with this itinerary. During the safari, I was able to see many wild animals up close, including the Big 5, which was a very valuable experience. Thomas, the guide from Predator Safari Club, accurately guided us to points where we could see the animals well, and the day's schedule progressed almost as planned. Additionally, there were efforts to make the experience enjoyable, such as providing the lyrics to the African song "JAMBO SONG" on a note inside the vehicle.

Regarding the game drive, the road was quite bumpy, and being jostled in the car from morning until evening was quite exhausting. However, this is something unavoidable on a safari, and I felt that the guide did his best to drive safely.

The hotels and lodges where we stayed were all spacious, clean, and very comfortable. Some lodges had slightly weak water pressure in the showers, but it was not enough to cause any issues, and we were able to stay without problems.

As for the meals, the dinners and breakfasts at the lodges were delicious and satisfying. The safari lunch boxes had a lot of chicken, which became a bit monotonous, but having lunch in the shade of trees in the national park was wonderful, and the weather was favorable, allowing us to enjoy a comfortable time.

Regarding the schedule for the return flight, I confirmed it several times before departure. My flight was at 17:20, so I requested to arrive at the airport by 14:20. However, when I checked with the guide the day before returning, he suggested that arriving at 15:00 would be fine due to other tour participants' flights being late. Since this was different from the time I had confirmed beforehand, I asked the guide for a detailed explanation, and he said that check-in at Kilimanjaro Airport is sufficient two hours prior. I was convinced by that explanation and ultimately arrived at the airport at 15:00, but in reality, I completed check-in and security checks by 15:40, and there were no particular issues.

If I were to point out an area for improvement, I think reflecting this information when creating the itinerary in advance could have reduced the hassle of confirming the schedule on-site. Overall, it was a fulfilling trip, and I am very satisfied. Thank you.

It was great to be able to communicate directly with the local staff (Africans).
There were various accidents, but they responded immediately.
On the other hand, if you can't speak English, it might be frustrating as you won't be able to communicate.

Thank you for arranging the Super Rugby tickets!

I was looking for a plan to visit the main tourist spots in Egypt and the Bahariya Oasis and consulted with you. You adjusted the plan until I was satisfied, and it became a very fulfilling trip.
Also, Mr. Mustafa, the Japanese-speaking guide, was very friendly, and I had a lot of fun while learning about the ruins and Egyptian culture. I was grateful for the help with exchanging necessary EGP for tips and USD for the trip from yen, and for accommodating my whims by adding places like the Grand Egyptian Museum and the unfinished obelisk, which were not in the original plan.
I think I can highly recommend it.