I thoroughly enjoyed the museums on my solo trip to Paris. It was my second time in Paris, but the Eiffel Tower and Seine River cruise suggested by the coordinator were the best! Including the time they reserved for me, these were choices I wouldn't have encountered with just my own knowledge and guidebooks. From consultation to reservation to departure, the communication was prompt and polite, with no stress!
I would like to rely on them again next time.

I planned a 7-day travel itinerary this time, and I was able to enjoy a fulfilling and dream-like memorable trip every day! I am very grateful for the kind assistance in every scene, from airport transfers, hotel check-ins, to nature reserve guidance, and for answering all my questions politely. I also enjoyed the information about local street food. I would be happy to ask for your help again when traveling to Africa.

Since it is difficult to secure a substantial amount of time during normal times, I was anxious about deciding on an itinerary in a country I was visiting for the first time, especially not knowing about the local safety, so I requested arrangements.
I only sent a rough idea of the places I wanted to go and things I wanted to do, but they smoothly organized an itinerary that met my wishes, and I was able to finalize it in about three weeks after I thought of it. The accommodation was relatively good, and overall I was satisfied.
I would like to point out two areas for improvement.
First, I think it would have been better if the accommodation was a bit cheaper. For example, I later felt it would have been nice to have been presented with a few two-star options that had the minimum necessary facilities and good access (I also regret not asking about this during the consultation...).
Additionally, I would have liked the cost breakdown and itinerary to be a bit more detailed. There were points where the actual costs differed from what was written, such as the transportation costs being stated to be purchased locally for the guide but were actually not needed, so I realized that I could have exchanged a little less money.
I am considering asking Oooh for my next trip as well, so I would appreciate your improvements. Once again, thank you very much for your help this time.

This time, I wanted to slowly travel to the Cape of Good Hope in South Africa and see for myself what I learned about "apartheid" in school, so I requested through Oooh.
With a guide and a Japanese interpreter, I was able to deeply experience local life and religion with three local township guides and myself during the tour of Langa.
Although I was nervous as it was my first time in Cape Town, I was able to enjoy the trip because I could trust these reliable people.
I believe that the arrangements were necessary precisely because we chose to visit areas with poor security.
Moreover, what I felt the most was the role of a bridge. As a traveler, I do not know much about South Africa, so the importance of the guide and the Japanese interpreter was significant.

When making arrangements, I was confused by the ambiguous responses from the travel agency regarding the amount I had in mind, but I think it was good that Oooh acted as an intermediary in that regard.
I felt that there might be challenges when Oooh serves as a bridge between local travel companies and travelers in the future, but I believe it was good that I was able to travel safely and that they also made suggestions.

It was my first time on the African continent and my first time in Morocco, so I used Oooh! which seemed to offer a certain degree of freedom.
I had concerns about whether there was good communication between the people at Oooh! and the driver,
but I was able to go to the places I wanted, the driver was kind, and overall it was a good trip.

It was a trip to South America.
Usually, I arrange flights and local tours myself, but I heard that it is difficult to purchase from the airline's website, the local security is not good, and it is hard to negotiate smartly since it is not an English-speaking area, so I entrusted everything except for the round-trip tickets for entering and exiting South America, including airport transfers and selecting seemingly safe hotels.
The conclusion is that I am very satisfied.
Due to a significant last-minute change in my schedule, the flexibility in handling the situation when I couldn't get tickets for Machu Picchu during local purchases and being able to consult was a big plus.
The local transfer was also reassuring, even in areas where Uber itself seemed suspicious.
There were two points of concern, but I will leave them as there is still room for improvement.
First, it would be better if the breakdown of costs was a bit more detailed.
There are separate costs for airfare and local tour expenses, but I thought it would be clearer if I could know how much was incurred for which tour in which country before making the payment. This time, since the budget was around the limit, I made the payment without delving deeper.
Next is communication. The culture of the country may also be a factor. I can consult with the person coordinating everything via WhatsApp during the trip, but if the driver does not arrive on time for late-night transfers, it was concerning that I couldn't confirm in real-time. They were not particularly apologetic about it.
Additionally, there were areas where I had to check the local schedule with the local travel agency from my side, or areas where they only communicated plans verbally, which made it easier for miscommunication to occur due to language barriers.
Later, I received an apology from the overall coordinator, but I felt a temperature difference in response between the local travel agency and the Oooh management side.
For example, if the local travel agency could also be included in the WhatsApp group chat mentioned above, I felt it would reduce communication discrepancies.
In conclusion, I was satisfied enough to think I would ask again if I wanted to go to areas where language and security are worrisome.
I thought that if the communication methods were improved, the added value would exceed the cost.

We had a plan centered around the South Island of New Zealand for our honeymoon.

Thanks to the fact that we mentioned it was our honeymoon, we were able to celebrate at several hotels and destinations, which became very memorable.
The hotels you suggested were all easily accessible from the city center and were spacious and wonderful, more than enough for the two of us.
Particularly, the view from the room at the Hermitage Hotel in Mount Cook was amazing.

Since we are not fond of typical package tours, your proposal for a tour that allows us to freely sightsee while still providing solid arrangements for hotels and transportation was perfect for us!
Considering that we were in an unfamiliar area and the hassle of making reservations, it was truly a good decision to leave it to you.

I was able to enjoy sightseeing slowly in both Tallinn and Riga using walking and public transportation.
Of course, we visited the planned sightseeing spots, but while confirming our preferences, we were able to adjust the schedule for additional sightseeing, such as listening to the organ performance in Riga, which was a valuable experience.

I was also taught how to use the local transportation, how to purchase tickets, and how to confirm the bus travel between Tallinn and Riga, which was reassuring and very helpful.

I was very satisfied with the Oooh system.
It was great to have an excellent support person like Mr. Yamagami between me and the local travel company when planning a custom-made trip like this one, as they accurately understood my requests and reflected them in the itinerary. In particular, I was very grateful for the detailed investigation and polite responses to my questions, which clarified any uncertainties. Thank you very much.

The explanations from the guide with around 30 years of experience,
rich in knowledge, provided information that cannot be obtained
without a guide, which I was very satisfied with.
Also, even at tourist spots with many visitors, the guide was well-versed
in the arrangements for efficiently purchasing tickets and
navigating the area, allowing for a fulfilling tour in a short time.

I thought the price was a bit high, but
having support from the airport and back,
I believe it was the most important thing to travel safely and securely.